Shop.PGATOURSuperStore.com Return Policy and Guidelines

NOTE THAT ANY ITEM PURCHASED FROM A PGATOUR SuperStore RETAIL LOCATION MUST BE RETURNED TO A RETAIL STORE. ITEMS PURCHASED FROM THE WEB SITE STORE CANNOT BE RETURNED TO RETAIL STORE.

You may return or exchange any item within 14 days of product receipt for any reason. These items will be eligible for return or exchange and a product price refund will be issued based on the following conditions:

1. A Return Authorization (RA#) must accompany any product return. To receive a RA number, please call our customer service team at 888-551-TOUR. (1-888-551-8687).
2. The product must be returned in the same condition as it was sold and must include all inserts and accessories, if applicable. The RA# must be clearly written on the outside of the shipping carton. You must also include a copy of the original sales receipt or shipping confirmation.
1. Apparel, shoes, bags, headwear, clubs and accessories must not be used and must be in a complete resalable condition, meaning all inserts, tags and other items must be included and attached. If the products have been used, the return will not be accepted.
2. Books, DVDs and electronic devices must be unopened and include all inserts, documentation, etc.
3. Personalized or customized orders are not eligible for return.
4. Refunds will be issued for the product price (and any applicable sales taxes) only. Original shipping charges are not refundable (except in certain situations).
5. Requests for returns after 14 days from the date of product receipt will not be granted.
6. Free goods, received as part of a promotion, are not eligible for return or exchange.

If you need to return an item, please follow these instructions:

1. Call one of our customer service representatives at 888-551-TOUR. (1-888-551-8687) / US or 001-919-573-8662 / International.
2. Request a Return Authorization (RA) number. (If we need to issue a call tag, we will provide you with those instructions)
3. If your return meets our product return guidelines, you will be issued an RA number.
4. Please ship the item, in the original carton, and include all inserts, tags, accessories, etc. You are responsible for the return shipping cost, including any and all taxes and duties. We suggest that you insure the shipment, since you will bear any risk of loss.
5. Once your return is inspected and processed, which we generally complete within 15 days of receipt, we will issue the appropriate refund or credit if applicable. All refunds will be issued in U.S. currency.